MEDISOL
Privacy Policy
Effective Date: 01/01/2025
Last Updated: 06/06/2025
Introduction
Medisol ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website,
use our services, or interact with our medical solutions and marketing content.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Professional information (title, company, medical specialty)
- Account credentials and preferences
- Communication records and correspondence
- Marketing preferences and interests
Technical Information
We automatically collect certain technical information, including:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Website usage data and analytics
- Cookies and tracking technologies data
- Referral sources and page views
How We Use Your Information
Service Delivery
- Providing and maintaining our Service solutions
- Processing inquiries and customer support requests
- Delivering requested information and resources
- Facilitating consultations
Marketing and Communications
- Sending newsletters, educational content, and product updates
- Personalizing marketing messages and content recommendations
- Conducting market research and surveys
- Analyzing customer preferences and behavior
- Developing targeted marketing campaigns
Business Operations
- Improving our website and user experience
- Ensuring security and preventing fraud
- Complying with legal and regulatory requirements
- Maintaining business records and analytics
Legal Basis for Processing
We process your personal information based on:
- Consent: When you explicitly agree to receive marketing communications
- Legitimate Interests: For business operations, analytics, and improving our services
- Contractual Necessity: To fulfill our obligations in providing services
- Legal Compliance: To meet regulatory and legal requirements
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us with:
- Website hosting and maintenance
- Email marketing and communication platforms
- Analytics and data processing services
- Customer relationship management (CRM) systems
Business Partners
We may share information with healthcare partners and distributors to:
- Provide comprehensive medical solutions
- Facilitate product support and training
- Develop collaborative marketing initiatives
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to emergencies affecting public health or safety
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection practices
- Incident response and breach notification procedures
Your Rights and Choices
Marketing Communications
You have the right to:
- Opt-out of marketing emails using unsubscribe links
- Update your communication preferences
- Request specific types of content based on your interests
Data Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Delete or restrict processing of your information
- Data portability and transfer
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Additional Information
Third-Party Links and Services
Our website may contain links to third-party websites or integrate with external services.
We are not responsible for the privacy practices of these third parties.
We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
If you are located outside our primary operating jurisdiction, your information may be transferred to and
processed in countries with different privacy laws. We ensure appropriate safeguards are in place to protect
your information during such transfers.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records as required
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal
information from children. If we become aware that we have collected information from a child,
we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services,
or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our marketing communications
Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights,
or need to report a privacy concern, please contact us:
For urgent privacy matters or suspected data breaches, please contact us immediately using the above information.